IXP has the experience and knowledge to support you through the full lifecycle of your public safety software from definition and implementation to eventual replacement. We match your requirements for feature set, scalability and performance to the available products on the market, and ensure that you get the most robust product possible within your budget constraints. Our technology services address all of your Software and Applications needs by providing:

  • Analysis and Assessment of Existing CAD, RMS and Ancillary Software
  • Solution Design and Recommendation
  • Vendor Management and Defect Resolution
  • Database and Performance Monitoring
  • Requirements Definition
  • System and Application Configuration
  • Oversight of Data Conversion and Data Loading
  • Definition and Implementation of Interfaces
  • Oversight of Interface Development
  • Development of Test Plans and Oversight of Testing
  • Development of Implementation Plans
  • Installation and Startup Support
  • Ongoing Technical Support