The vast majority of public safety agencies are able to utilize Commercial Off The Shelf (COTS) software solutions. However there are some large scale, high-volume cities who have unique requirements that cannot be effectively met using applications on the market. IXP has the breadth and depth of knowledge to deliver customized solutions that are directly tailored to your needs. We can draw on our relationships with software development houses to form a team dedicated to understanding your needs and meeting your requirements on plan and on budget. Our customized solutions team will:

  • Work directly with your stakeholders to understand and document all aspects of your requirements;
  • Build a robust and qualified project team to deliver your solution;
  • Define the application architecture;
  • Design the solution that meets your needs;
  • Develop a working prototype to allow you to vet the design early and continuously throughout the development process;
  • Utilize state-of-the-art tools and processes to ensure both rapid development and high quality output;
  • Provide complete system and user documentation;
  • Develop training plans and materials;
  • Conduct user training;
  • Develop implementation plans;
  • Oversee and support implementation; and
  • Provide ongoing maintenance, support, and enhancement of the solution.