Over our 20+ years working together as a management team, we have played pivotal roles in helping our clients tackle some of their toughest public safety challenges involving governance, operations, technology, and facility needs.  Our vision of Making Communities Safer means that we introduce innovative, practical, and cost-effective solutions that breathe new vitality into the public services that our clients provide to their communities.  Our solutions range from custom software solutions to managed dispatch operations.

IXP serves government, higher education and corporate campus clients throughout North America. With IXP, you get alternative, cost-effective approaches to increase your community’s financial stability as well as your workforce efficiency and reliability. You have a partner who works closely with you from concept to operations to implementation—making your vision a reality.

We have earned the trust, confidence, and respect of our clients for one simple reason—we have great people. IXP is a company with employees listening, responding, innovating, and implementing to fulfill IXP’s promise of delivering transformational services that are better, faster and more cost effective.  We pull together the right people, processes, technology and expertise to transform service from just “good enough” to GREAT. Our people come from the same markets and areas that we serve.  Many of them have been in your same shoes and are experts in their respective fields. 

IXP operates under the firm belief that companies should focus as much on sustainability and social responsibility as on business performance.   To continue meeting the changing needs of our clients, we leverage the diverse backgrounds of our people to create new value for you.  This commitment to diversity and inclusion extends to our work with vendors, suppliers and partners because our success depends on new ideas, new perspective and new energy. 

IXP enjoys a number of industry accreditations, including accreditation in both Emergency Medical Dispatch and Emergency Fire Dispatch with the International Association of Emergency Dispatch. IXP is also the first private sector company to obtain communications center accreditation with the Commission on Accreditation for Law Enforcement Agencies (CALEA).  In addition, IXP has built further trust and confidence in its service delivery processes and controls by obtaining an independent auditor’s report on the Suitability of the Design of Controls Relevant to Security, Processing Integrity, Confidentiality, and Privacy (SOC 2® Type 1). This report attests to the design and operating effectiveness of IXP controls. This certification is not mandatory; IXP chose to obtain this certification to provide our clients with an even higher level of comfort in our service delivery.

It would be our privilege to help make your community safer.